Privacy Policy
(last update)
Jun 16, 2025
Volgrow (“Volgrow”, “we”, “our”, “us”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit volgrow.com and use our related services, tools, and features (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
If you do not agree, please do not use our Services.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide to Us
When you use our Services, you may provide us with:
Contact details – such as your name, email address, phone number, company name, role.
Inquiry and project information – details you submit through contact forms, project brief forms, questionnaires, AI input forms, or other requests.
Account and communication data – if we provide login areas or portals, we may collect usernames, preferences, and communication history.
Billing and payment information – limited billing details such as billing address or tax details (payment card information is typically handled by our payment processors).
Content and files – brand assets, documents, or other materials you upload or share with us for project work or through our tools.
Please do not submit sensitive personal information (such as health data, government ID numbers, or full payment card details) through general forms or AI tools.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address and approximate location
Browser type and version
Device type and operating system
Referring website or source (e.g., a social media or ad link)
Pages visited, time spent on pages, and click activity
Date and time of your visit and other usage statistics
This information is typically collected through cookies, pixels, and similar technologies.
1.3 Information from Third Parties
We may receive information about you from:
Analytics providers and advertising platforms
Payment processors
Social media or other platforms when you interact with our content there
Business partners or collaborators, where legally allowed
2. How We Use Your Information
We use the information we collect for purposes including:
Providing and operating the Services – to respond to inquiries, deliver proposals, manage projects, and provide ongoing services.
Communication – to send you updates, replies to your inquiries, project-related messages, and administrative notices.
Improvement and research – to understand how users interact with our website and Services, improve performance, and develop new features.
Personalization – to tailor content, recommendations, and experiences based on your interactions and preferences.
Marketing – to send newsletters, offers, and marketing communications where permitted by law (you can opt out at any time).
Security and fraud prevention – to protect our Services, users, and business, and to detect, prevent, and address security or technical issues.
Legal and compliance – to comply with legal obligations, enforce our Terms & Conditions, and protect our rights.
We may also use aggregated or anonymized information (which does not identify you personally) for analytics, reporting, and business purposes.
3. AI Tools and User Inputs
Our website and Services may include AI-powered tools (for example, strategy generators, caption generators, or automated reports).
By using these tools, you understand and agree that:
Your inputs (text, data, or other content you type or upload) may be sent to third-party AI providers to generate outputs.
We may log inputs and outputs to help operate, improve, and monitor the functionality and security of these tools.
AI-generated content may contain inaccuracies or errors and is provided for informational purposes only. You are responsible for reviewing and deciding how to use these outputs.
You should not enter confidential, sensitive, or proprietary information into AI tools unless you are authorized to do so and understand that such information may be processed by third-party providers.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Operate core features of the website
Remember your preferences and settings
Analyze website traffic and usage patterns
Measure and improve the performance of our content and campaigns
You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.
5. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Service providers and vendors – such as hosting providers, analytics services, email service providers, payment processors, and AI providers who help us operate and improve the Services.
Business partners or subcontractors – when necessary to deliver specific services you have requested from us.
Professional advisors – such as lawyers, accountants, and consultants, where needed for business operations and compliance.
Legal and regulatory authorities – if required by law, regulation, legal process, or to protect our rights, property, or the safety of our users and others.
Business transfers – in connection with a merger, acquisition, reorganization, or sale of all or part of our business. In such cases, your information may be transferred to the new entity as part of the transaction.
We may also share aggregated or anonymized data that does not identify individuals.
6. Data Retention
We retain your information for as long as reasonably necessary to:
Provide the Services and complete the purposes described in this Policy
Maintain business and accounting records
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce agreements
When information is no longer needed, we will delete, anonymize, or otherwise handle it in a way consistent with applicable laws and our internal policies.
7. Data Security
We implement reasonable technical and organizational measures to help protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. You use the Services at your own risk.
8. International Transfers
Our Services may be operated from the United States and other locations. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in countries that may have different data protection laws than your home jurisdiction.
We will take reasonable steps to ensure that any such transfers comply with applicable laws and that your information receives appropriate protection.
9. Your Rights and Choices
Depending on where you live and applicable laws, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal obligations and legitimate business needs
Object to or request restriction of certain processing
Withdraw consent where we rely on consent for processing
Opt out of marketing emails at any time by using the “unsubscribe” link or contacting us
To exercise your rights or make a request, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to certain requests.
10. Children’s Privacy
Our Services are not intended for children under 13 years of age (or the minimum age in your jurisdiction).
We do not knowingly collect personal information from children under that age.
If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information where required by law.
11. Third-Party Websites
Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Volgrow.
We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Any changes will be effective when posted on this page, unless otherwise specified. Your continued use of the Services after we post changes constitutes your acceptance of the updated Privacy Policy.
If you do not agree with the changes, you should stop using the Services.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Website: volgrow.com
Email: hello@volgrow.com
Phone: +1 (813) 697-9338
